We require some further verification regarding your order due to our increased security measures on our credit card orders. We do apologize that sometimes legitimate cards get flagged up for this, but it is a necessary procedure.
Please could you email us a copy of the front of the credit card (please mask any of the details that you wish to except the name and last 4 digits of the card number) and the card holder’s passport or driving license to confirm the payment. Please email this to us as soon as you can so that we can finalize your order.
Unfortunately, the ID you have sent cannot be read by our team.
I can see that you have added your name in English on the ID card however we cannot accept that as this is an edit you have made to the document.
Do you perhaps have any ID where your name is printed in English such as your passport?
Please email this to us as soon as possible so that we can verify your order.
Your order has been held because you are placing your order from China, but you have given us a California, US billing address.
If you can provide us with any of your American citizen documents like the passport you used to travel there or a US drivers licence then your order will be processed.